On this page you will find an explanation of the ISO 20400 guidance. Is your question not mentioned?
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What approach does ISO 20400 follow?
ISO 20400 follows a standard process approach that is known from the professional procurement field and is in line with everyday organizational practices. This approach includes plenty of leeway for integrating individual organizational ambitions and objectives that ultimately play a role in determining impact. It includes a handy and clear step-by-step plan that is referred to as 'Dutch Wheels’ due to its structure. The Dutch contribution here is very clear.